Dr Anna Cross is a Clinical Medical Practitioner at Masiphumelele Clinic in the city of Cape Town. Dr Anna – as her patients call her – goes out of her way to ensure all her patients receive the best medical care when they visit Masiphumelele Clinic. She has put efficient systems in place to ensure the clinic’s smooth running. For example, she has improved the referral services available to patients through an efficient mobile app.

“It’s such a privilege to be a doctor. People trust you, and they tell you things that they’ve never come to other people about. To be in that position and to be able to help people like that, I get such a sense of fulfilment,” she says.

She has also set up a Facebook community page to inform community members about various services and government information, and also answer health-related questions.