Rizwan Akram Sherwani is Director of Excise and Taxation in Lahore, Punjab Province, and is regarded as a highly competent, brave and honest government official. He has taken on many initiatives, including introducing a toll-free hotline number for the public to access all tax-related information directly, which played a major role in boosting transparency. He also introduced the Press Citizen Dialogue Forum, aimed at addressing citizen’s issues related to tax in a friendly atmosphere. Furthermore, Rizwan initiated the “Motor Taxation Management Information System”, which helped the government eradicate corruption by tracing all illegal number plates which were being sold at higher prices. In his more than 20 years of government service he has worked on numerous government projects that have brought significant change.